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What’s more, if you max out the points on your license, the cost of the road safety awareness refresher course will be covered for you, up to €500. I stopped the payment and never heard from them again.all i want is an email address to contact and cancel my policy!!!!!!!! Please note that they ARE NOT THE SAME COMPANY! But no this was not allowed by their processes.
Unfortunately the probability of having a car accident in Spain is relatively high so being able to contact a large company with plenty of customer service staff is important.What a contrast to their namesake (but not the same company as we had assumed) in the UK. I was shocked and asked them if they were calling my husband a liar. Great if you have had an accident and need help quickly!! My new insurance company has a local office which is convenient if I have an issue.Do note that Linea Directa will not insure a car in Spain unless it is registered in Spain and on Spanish license plates. They are very keen to keep calling me about moving my house insurance with them but I am done with them. can any one help‘gestion_clientes@lineadirecta.es’Terrible, unable to contact anyone, Twitter, e mail, Facebook, useless, insurance due in 24 hrs and cannot get anyone to respond, cannot use the phone, so they are unwilling to deal in any other way, no CEO listed and reading other reviews sounds like I have had a lucky escape.Services from Linea Directa include:Linea Directa are a popular choice for expats looking for insurance in Spain because the company are a very established brand name and expats are familiar with Direct Line insurance in the United Kingdom.Robert, we do agree that the Linea Directa website could be a whole lot better – however we DO actually mention the telephone number in the article, it is +34 902 123 148.Below are contact details if you need to cancel your policy or make amendments.Why not give them a call to get a quote for home insurance. Linea Directa don’t have offices in Spain nor do they use brokers or agents, this usually means their overheads are low and this is usually reflected in their quotes which are normally amongst the cheapest insurance available in Spain.Linea Directa are in fact the Spanish Direct Line insurance operation which you may be familiar with from the United Kingdom.dear sirs,i have had the same problem with linea directa rude staff unable to contact with email trying to top up the charges for suposeidly not replying but i have to say i olso have exsperianced very helpfull staff profesional in their manner and adjusting the price quite fareley,the one comment i would say is true they dont like people who complane but overall the good is better than the bad,i think to improve their image they need to become contactible on email,If you are searching for Linea Directa in English you are in the right place because Linea Directa have English-speaking staff and policies worded in English.Linea Directa has a 24 hour service on its website (see above) where you can go online and modify your policy, ask for documents and make a claim etc.I had car insurance with them for a couple of years then I got a better quote from another company in Spain. Now they are trying to get next years renewal even though I had agreed with customers services that I would not renew. If you receive any unfair fines, Línea Directa will appeal them for you. Regardless of whether they eventually pay out, I am now disgusted with their so called service.Spend a little bit of time yourself searching the Internet on the price comparison websites and then you will be able to definitively know which company is offering you the cheapest car insurance.In making your choice don’t forget that support and service are very important. I will now get an independent report on the pump and send that in, but am not holding my breath.
I pointed out that they owed me 140 euros. If I was in any doubt about the claim I would leave it but I was in the house when it happened and I am 100% sure of my case. I called the insurance and asked for another car because of the hold up with the part. I noticed a couple of expensive phone calls on my bill and traced the numbers back to calls I made to them, I also see they use a charge number on various web sites including their own and do not tell you that you will be charged ‘and charged a lot’ for calling them!2) Every time you take a policy out with them they ask you to sign and return paperwork, that paperwork states that you allow them to auto renew the policy.